Our PreK program is licensed from 9am to 1pm and the Extended PreK is licensed from 9am to 2pm. Either program shares the classroom with the Before and After School Care program that operates from 7am-8:30am and 2:30pm to 6pm. We are unable to mix the age groups and cannot operate both programs in the space at the same time therefore we are unable to accommodate before and after care for the PreK or Extended PreK children.

All Creative Kids employees have the appropriate documentation associated with working in their specific programs (Such as ECE, ECE-IT, RA) in accordance to Fraser Health Licensing regulations. In addition, all employees must have their first aid certification and a clean criminal record check. Creative Kids provides additional professional development and training for our employees to keep them up to date on certifications and up to date on industry standards.

Our full day Child Care program offers the same PreK experience, programming and curriculum into their daily schedule so there is no need to secure placement in both programs.

We often go on off site field trips for the School Age Pro-D Days as well as occasional field trips for our Prek, Extended PreK and Child Care classes for further education and entertainment purposes. We use Creative Kids buses and certified drivers for any outing. All field trips are communicated ahead of time.

Yes, Creative Kids works directly with Supported Child development in each of the communities we service.

Available spaces are unpredictable and therefore a set period of wait time can not be answered. It will depend on withdrawals and program availability. When a spot becomes available you will be contacted directly and given further instruction on how to register. There is no fee to be placed on the waitlist.

Creative Kids requires one-calendar month’s notice for all withdrawals and reductions in care without penalty. For 10-month programs (PreK, Extended PreK and Before & After School Care), withdrawals are not accepted after February 28th due to difficulty in filling spaces so late in the school year.

We provide care for Newborn’s to the completion of Grade 4.

Monthly fees are charged on the 1st of the month by Pre-Authorized Debit (PAD Agreement).

Yes. If a mid-month start date is available for your child you will be prorated for the days in care used for the month.

There is no refund or credit based on sick days, weather closures, vacations or statutory holidays. Fees are based on available care days throughout the year and then averaged out to be a standard monthly fee.

Creative Kids is closed for all Statutory Holidays, Easter Monday, Christmas Eve and Boxing Day as well as the following:

• PreK and Extended Prek are closed for 6 Pro-D Days throughout the school year based on the school district of the center as well as 2 weeks at Spring Break, 2 weeks at Winter Break, July and August for Summer.
• Before and After School Care progrmas are closed for 6 Pro-Days throughtout the school year based on the school district of the center as well as 2 weeks at Spring Break, 2 weeks at Winter Break and July and August although vacation care (Adventure Days) may be offered during these breaks.
• Creative Kids is closed for 1 Friday each year in the fall for an organization wide professional development day for our employees. This date is set at the beginning of each calendar year based and communicated to all families with a minimum of 6 months notice.
• Each Creative Kids location will have an early dismissal once per year, closing at 3pm for a center wide staff professional workshop. This date may change each year and a minimum of 2 months notice will be provided to families of the early dismissal.
• The 2 weeks over Christmas and New Year (Winter Break) will remain open (except for closures stated above) but with reduced hours of operation. Each Creative Kids location will be open from 8am to 5pm during these holiday weeks.

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For full-time Before & After School Care we provide Pro-D Day or Non-Instructional Day care based on the school district calendar. We cover up to 6 days per school year. A list of applicable days will be issued at the beginning of each school year. Drop-in care options are available. PreK and Extended PreK programs will be closed on the above mentioned dates.

At Creative Kids we charge a fee for every child that registers with us in order to secure placement and cover the additional administrative duties required in accepting registration. We charge this fee once for Childcare and Infant/ Toddler programs and annually for our 10 month programs. (Before & After School Care, Extended PreK & PreK).

Our registration fee is charged to hold an available spot with us. For all programs this fee is $100.00 and is non-refundable. Our 10-month programs (PreK, Extended PreK and Before & After School Care): registration fees are charged annually.

Our 10-month programs (PreK, Extended PreK & After School Care): Public registration opens as of April 1st annually for the September-June school year. Infant Toddler & Child Care Programs: Registration is ongoing based on availability please contact us for more information.

Each year, vacation care or Adventures as we like to call them, are determined based on staffing and program needs. Typically we offer 2 weeks at Spring Break, 1 week at Winter Break and 8 weeks of Summer Adventures for school age children only (Completion of Kindergarten to Completion of Grade 4.) Adventure Days are operated at select locations and operate daily from 8am to 5pm. Please reach out for more information regarding our School Age Advenure Days at camps@creativekids.ca

We do provide transport to and from the schools we service. Each location services 1-2 schools in their local community. Some are within walking distance otherwise, Creative Kids provides bus transportation.

If your child falls ill while at the center we will contact you to pick up your child as soon as possible. The child should remain away from care for a minimum of 24 hours depending on the nature of illness. Referring to our Health and Illness Policy guidelines is always recommended to ensure we are mitigating the spread of illness thorugh our classrooms.

We welcome you to come and visit the center and meet the teachers, however this must be done through appointment only. The Facility Manager will gladly set up a convenient time to meet with you and show you through the beautiful center of your choice and to answer any questions you may have. Please contact the head office to coordinate communication with the center’s manager.

All of our locations are nut-free (including tree nuts). We accommodate food intolerances and other allergies. Please make all allergies known at time of registration.

Creative Kids will be offereing an optional meal service as of January 2025 to most locations and programs (depending on demand). If a family opts in, the meal service will be charged monthy in addition to our regular fees based on the child's registered days.

Creative Kids follows Fraser Health Licensing regulations regarding screen time including electronic usage to a maximum of 30 minutes per day. Our Organization chooses to limit these activities to once/twice per month based on the program calendar.

It is mandated by Fraser Health Licensing that we must go outside as a part of our daily curriculum for a minimum of 1 hour per day. We will go outside rain or shine due to this regulation and for the benefit of the children’s well-being with the exception of inclement weather. We follow Environment Canada guidelines to determine inclement weather.

• PreK: 1:10
• Extended PreK: 1:8
• Childcare: 1:8 (Creative Kids strives to run at a ratio of 1:6 when staffing is available)
• Infant Toddler: 1:4
• School Age: 1:12

Yes. As the organization needs to apply for this program annually, we can only guarantee the reduction to the specified date each year. Reductions currently available:

• Infant & Toddler: $45/day
• Full Day Childcare & Extended PreK: $27.25/day
• BNA (Kindergarten Only): $16/day for Before and After Care; $8/day for Before Only Care or After Only Care
• PreK: $4.75/day

Yes, however it is the family’s responsibility to apply to the Affordable Child Care Benefit Program and maintain their application status.